Easily installed and configurable to work on multiple platforms enabling faster customer service.
Record calls automatically and use for assessment and training of agents.
Reduce cost on attempted deliveries by verifying whether a customer has legitimately placed an order or not
Loop in domain experts in an ongoing call or connect with agents from other departments instantly with zero waiting time for customers.
Hassle-free communication between both parties using numbers that are valid temporarily.
Bridge calls between agent(s) and customer(s) in optimized and secure way without having agents to incur personal call costs.
Reduce attempts to have call back from customers thus improving customer satisfaction.
Bridge calls between agents and potential customers quickly.
Identify fake orders before shipping from your warehouse and reduce number of cancellations.
Create a glitch free customer expereience by sending them timely / stagewise updates to track the status off their orders.
Flexibility to reduce the number of people on call for sharing critical information, thus enabling high end confidentiality to sensitive information..
Convert prospective leads to clients by closing discussions swiftly by including the decision makers in one single call.
Create customized call flow with assistance of multiple widgets using a simple to use graphical user interface.
Interested customers can be contacted back, increasing your customer base.