Cloud Telephony Management System
Easy Installation
Easily installed and configurable to work on multiple platforms enabling faster customer service.
Automatic Call Recordings
Record calls automatically and use for assessment and training of agents.
Optimize operational cost
Reduce cost on attempted deliveries by verifying whether a customer has legitimately placed an order or not
Resolve customer issues faster
Loop in domain experts in an ongoing call or connect with agents from other departments instantly with zero waiting time for customers.
Connect seamlessly
Hassle-free communication between both parties using numbers that are valid temporarily.
Optimize costs
Bridge calls between agent(s) and customer(s) in optimized and secure way without having agents to incur personal call costs.
Enhance Customer Satisfaction
Reduce attempts to have call back from customers thus improving customer satisfaction.
Faster Reach
Bridge calls between agents and potential customers quickly.
Reduce Cancellations
Identify fake orders before shipping from your warehouse and reduce number of cancellations.
Seamless customer experience
Create a glitch free customer expereience by sending them timely / stagewise updates to track the status off their orders.
Secure sensitive information
Flexibility to reduce the number of people on call for sharing critical information, thus enabling high end confidentiality to sensitive information..
Improve lead conversions
Convert prospective leads to clients by closing discussions swiftly by including the decision makers in one single call.
Simple and Flexible
Create customized call flow with assistance of multiple widgets using a simple to use graphical user interface.
Keep in Touch
Interested customers can be contacted back, increasing your customer base.